Privacy Policy

Encore Hair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website and services. By accessing our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect
Personal Data
When using our website, we may collect personal information that you provide to us, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Any information you submit through contact forms or sign-up forms


Usage Data
We automatically collect certain data when you visit our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of your visit

  • Time spent on pages

  • Device and operating system details


Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and analyse usage. You can manage cookie preferences through your browser settings, but disabling them may affect website performance.


2. How We Use Your Information
We use your information for the following purposes:

  • To provide and maintain our services

  • To communicate with you, including responding to inquiries

  • To send marketing communications (you can opt-out at any time)

  • To analyze website performance and improve user experience

  • To comply with legal obligations


3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: We use third-party services such as email marketing (Mailchimp) and website hosting (Wix) to operate our business.

  • Legal Authorities: If required by law or to protect our rights.


4. Data Retention & Security
We retain your data only as long as necessary for our business operations or legal obligations. We take reasonable security measures to protect your data, but no method of storage or transmission is completely secure.

5. Your Rights
You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Manage cookie preferences
     To exercise these rights, contact us at     hello@encorehair.com.au.


6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

7. Children's Privacy
Our services are not intended for individuals under 13. If we become aware of data collected from a child, we will delete it promptly.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
 📧 Email: hello@encorehair.com.au
🌐 Website: www.encorehair.com.au